Forward Deployed Software Engineer (Full-stack)

• Build intuitive React/TypeScript UIs and robust backend logic in Python that enable enterprises to orchestrate large-scale LLM applications.
• Produce reference architectures, reusable UI components, and integration templates; upstream productizable improvements to Product & Engineering.
• Unblock enterprise environments by defining API requirements, designing data flows, aligning on authentication models (e.g., OIDC/SAML), and integrating with customer systems.
• Drive clarity from ambiguity: translate customer needs into well-scoped product solutions and deliver fast time-to-first-value.

Run & Harden

• Define success metrics with customers: usability expectations, performance constraints, data consistency guarantees, and UX quality standards.
• Implement testing, monitoring, and lightweight observability for customer-facing workflows you build.
• Support planned releases, customer rollout coordination, and backward-compatibility validation to ensure smooth upgrades.

Partner & Enable

• Work closely with users, product managers, designers, and engineers to deeply understand customer workflows and shape intuitive end-to-end experiences.
• Train customer teams on the features you deliver-UI concepts, APIs, customization hooks, and troubleshooting paths.
• Prioritize "productization opportunities" with Product/Engineering based on real-world usage and field signal.
• Document clearly: setup guides, UX flows, API examples, best practices, and "golden path" usage patterns.
• Handle urgent customer-facing issues during high-priority deployments or escalations

Do you have experience in TypeScript?, Do you have a Master's degree?, * 7+ years of professional experience in Full-Stack Engineering, Solutions Engineering, or Forward-Deployed/Customer-Facing Engineering roles.

• Strong proficiency in JavaScript/TypeScript, React, and backend development in Python.
• Solid mastery of:

• REST APIs, data modeling, and SQL databases
• CI/CD pipelines, testing strategies, and production-grade coding standards
• Containerized environments (e.g., Docker; Kubernetes familiarity is a plus but not a core requirement)

• Evidence of shipping customer-facing features and operating production systems.
• Experience integrating with enterprise systems (authentication, APIs, security/compliance requirements).
• Excellent communicator who is comfortable working with customer executives and engineering teams under time pressure.
• Must be a resident of the European Union with an EU passport.

• Remote-first setup with flexible hours & tech of your choice
• 30 days vacation + extra days for family sick leave
• Competitive salary & stock options for every team member
• Monthly sports & mental health support allowance with Oliva
• Annual learning & development budget
• Monthly team socials & in-person meetups
• Dog-friendly Berlin HQ

Founded in 2018, deepset builds open and enterprise-grade tools that help teams build AI with purpose. From Haystack, our open-source framework, to the deepset AI Platform, we give developers and organizations the building blocks to solve complex, high impact challenges with AI - with full control, transparency, and sovereignty. Backed by GV and Balderton, we're growing the world's production AI community and customer base solving challenges too critical to get wrong.