ICT System Administrator

• Monitor operational systems for resource usage and failure rates to guide system tuning.
• Configure system software parameters to optimize throughput and efficiency.
• Install and test new versions of system software.
• Support the preparation of software implementation procedures, including fallback contingency plans.
• Support the operational configuration of network components.
• Assist in diagnosing and resolving network issues.
• Carry out specified maintenance procedures.
• Install or remove system components following provided instructions and tools.
• Perform standard tests and assists in investigating problems and faults.
• Verify proper functioning of installations.
• Document results according to agreed procedures.
• Execute deployment activities using approved tools and techniques.
• Record activities, logs results, and documents technical work performed.
• Assist in designing, verifying, documenting, modifying, and refactoring moderately complex software configurations for deployment.

Do you have experience in WAN?, Do you have a Bachelor's degree?, * A minimum of a Bachelor's degree from a nationally recognized/certified university in a related discipline with minimum of 2 years practical experience implementing and maintaining ICT end systems in a large organization.

• Working knowledge of LAN/WAN technologies, TCP/IP protocols, and related standards.
• Strong understanding of network troubleshooting techniques using diverse test equipment and software tools.
• Advanced knowledge of server and client technologies, including Microsoft Active Directory and Microsoft Exchange.
• Hands-on experience troubleshooting technical issues and providing end-user support.
• Knowledge in configuration of LAN network devices, including VOIP and VOSIP.
• Experience in the support of back-end server infrastructure.
• Knowledge of system administration of Active Directory (AD), DHCP, VMware, and SCCM.
• Relevant certification in IT Service Management, such as ITIL 4 Foundation (or other), CISCO Accredited Training such as CCST and CISCO Accredited Training such as CCNA (desirable).
• An active security clearance at NATO Secret level is mandatory at the time of application.
• Good command of spoken and written English (B2) is required.